FAQs

The primary electricity provider “Eskom” isn’t always able to produce enough electricity.  So occasionally they will shut off the electricity supply in a controlled manner. This usually doesn’t last more than 2 and a half hours, and most suppliers have some means of backup power, through solar or inverters.

South Africa is an all-year round destination due to its varying regional climates. Between November and February, The Cape has beautifully hot and dry summers, while the best time for whale watching is between July and November. The northern regions can be rainy from November to February, but on the other hand it can be marvelous for birding. The cooler winter months (May to September) are best for spotting amazing wildlife. So, it really depends on what your clients want!

If your clients decide to visit South Africa in between December and February, they should keep in mind that it’s also school holidays here, so it can be very busy.

If their stay in South Africa doesn’t exceed 90 days, they will get a Tourist Visa upon arrival.  Please contact your AAA Travel Consultant for further questions.

A vaccination against yellow fever is only required if they stayed in a yellow fever country in the 7 days before visiting South Africa. No other vaccinations are obligatory. In summer, Malaria prophylaxis is advised for certain areas around Kruger Park.  Since we’re not medically certified, these are just guidelines, so please ask your clients to contact their doctor for medical advice.

You’ve undoubtedly read about safety in South Africa. Yes, there is crime, however if your clients take normal sensible precautions, the risk is not substantially higher than in other parts of the world.

When they are travelling in an unknown country, they should always watch their steps a little bit more than they do at home. If they don’t do things that they shouldn’t do back home, they will have an amazing time. There are a few things to keep in mind;

• Don’t walk alone at night, always take a taxi (that’s what the locals do)
• Never take too much cash with you
• Don’t wear jewellery that is too obvious
• Keep your valuable stuff in the hotel room
• And listen to local advice

Yes, a travel insurance is obligatory. We strongly advise that your clients also take out a cancellation policy.

When your clients travel responsibly/sustainably they make sure that their holiday doesn’t harm the country they visit, its people and their cultures, but benefit or even create opportunities. Nature and cultural heritage is too precious to not be safeguarded. Our future generations should also be able to enjoy it.

FTTSA (Fair Trade in Tourism South Africa) is a pioneering initiative that promotes equitable and sustainable tourism development in South Africa through various activities including awareness raising, capacity building, advocacy and the facilitation of the world’s first Fair Trade tourism certification programme. When you book a Fair Trade trip or an excursion with us, you will not only support the local communities and enterprises, but also make this world a better place for everyone.

Fair Trade tourism works with 6 principles which are;

1. Fair share – everyone involved gets a fair share of the income.
2. Fair say – everyone gets the right to participate in decisions that concern them.
3. Respect – visitors and organizations should have respect for human rights, culture and environment.
4. Reliability – all services should be reliable and safe for the host and the visitor.
5. Transparency – everyone should know where they stand.
6. Sustainability – the tourism industry has to become sustainable.

Travelife is vastly becoming Europe’s leading certification initiative for tourism companies committed to reach sustainability. Travelife helps tourism stakeholders to offer experiences to improve the impact on local communities, economy and environment.

When choosing a Travelife certified tour operator, you can rest assured that your clients holiday will not cause harm to local communities, economy and environment. AAA Travel aims to reach full sustainability in everything we do and offer.

A carbon footprint describes the sum of all carbon dioxide emissions that are produced as a result of an activity by a person, company or product. Our everyday actions at home or at the office consume energy, which produces carbon emissions.

The greenhouse gases we emit on a daily basis are causing global warming. Therefore it’s our responsibility to understand our personal impact and off-set our carbon footprint by funding an equivalent carbon dioxide saving somewhere else. This can be done by planting trees, sourcing food locally, using public transportation, using renewable energies…

As the 1st company in South Africa to include a carbon offset contribution based on each client’s personal itinerary, it allows your clients to compensate for transportation, accommodation and services for each holiday.

We believe that travellers care about having a positive impact on their destination and where their visits benefit the local communities and nature. With a responsible holiday your clients are also able to support local income generation by visiting locally owned shops and restaurants. Travelling responsibly empowers fair share, democracy, respect, reliability, transparency and sustainability which we adhere to.

Not to worry! Please contact us and we’ll get back to you shortly.